FluentIQ Zone

Service and Usage Conditions

You (the user) can access a subject to the terms and conditions of use, as changed / updated from time to time entirely at the discretion of our site as set out below. This Agreement is for an indefinite term and you understand and agree that are bound by such terms till the time you access this site.

Client Agreement

Access to and use of our website are granted only under the condition that you accept and comply with these Terms of Use, which we reserve the right to amend or update at our discretion. It is your duty as a user to periodically review these terms to ensure ongoing compliance. Your continued usage of the site after such amendments signifies your acceptance of and agreement to the revised terms.

Ceiling on Our Liability

  • By using our Services, you acknowledge and accept that there may be risks involved. This includes the possibility of injury if you access wellness content in our Do Life programme. If you suffer any loss or damage while using our Platform or Services, you will not be able to seek damages against Company. The Site group and our group companies, suppliers, partners, and agents will not be liable for any indirect, incidental, punitive, or consequential damages to the extent allowed by law. This includes, but is not limited to, loss of data, revenue, profits, business opportunities, or personal injury or death. Our liability, and the liability of the group companies, suppliers, partners, and agents, is limited to a maximum of the amount you have paid us in the past for any Programme. Some jurisdictions may not allow the exclusion or limitation of liability for consequential or incidental damages.
  • If your actions result in legal claims against our Services, we reserve the right to exercise legal recourse against you. You agree to indemnify, defend (if requested), our group companies, and their officers, directors, suppliers, partners, and agents from any third-party claims, demands, losses, damages, or expenses (including reasonable attorney fees) arising from your content, use of our services, violation of these terms and condition, or violation of any rights of a third party. Your indemnification obligation will continue even after the termination of these terms and your use of our services.

Banned Activities

Users must adhere to the following guidelines to ensure security and proper usage of the website:

  • Avoiding the use of false passwords or accessing data not intended for the user's access;
  • Ensuring passwords are not disclosed to third parties or used by unauthorized individuals;
  • Refraining from attempting to breach security measures or interfere with the network without proper authorization;
  • Avoiding activities that disrupt service to other users or networks;
  • Not engaging in unsolicited email or forging TCP/IP packet headers;
  • Obtaining explicit permission before hijacking or altering website content.

Hyperlinked Connections

Links on our website may direct you to third-party sites for informational purposes only. We do not control the content on these third-party sites and are not responsible for any information or materials provided therein. Any losses or damages that occur from your use of these sites are not our responsibility. We recommend reviewing their terms and conditions and privacy policies before using their services.

Payment and Billing

Subscribers are required to settle all Subscription Fees owed to the Organization for products as outlined on the Website, utilizing online bank payment or PayPal. Access to the Website or any Downloads will only be granted upon receipt of payment. Upon the initial Subscription payment, all purchased products will be promptly accessible. Unless otherwise agreed upon by the Organization, all payments are to be made in US dollars. Subscribers are responsible for any bank charges associated with US dollar payments. Monthly and Yearly Subscriptions will be debited from the same bank account used for the initial payment, on the same date each month or year, or the next Business Day if the date falls on a non-Business Day, until cancellation by the Subscriber.

Organization reserves the right to adjust its prices after notifying Subscribers on the Website of such changes, which will not take effect until at least one month after the notification date.

Organization retains the right to offer trial packages at a lower rate to potential new Subscribers compared to existing Subscribers.

Conditions for Refund

If you find that the product you've purchased doesn't meet your expectations, we want to ensure you have options available. You have a 14-day window from the date of purchase to request a refund. However, please note that refunds are subject to our discretion. Various factors, including our payment processing partners' capabilities and statutory regulations, may influence the refund process. It's essential to act promptly within this timeframe, as requests made beyond the 14 days will not be eligible for consideration.

At Company, we value fairness and transparency. Should we detect any misuse or abuse of our refund policy, we reserve the right to take appropriate action, including account suspension.

Registration

If you hold an account with us, you are responsible for keeping your account details and passwords confidential, and for restricting access to your devices. You accept responsibility for all activities that occur under your account or password.

  • Except for personal or sensitive data protected by our Privacy Policy, any content you post or transmit to the Site is considered non-confidential and non-proprietary.
  • We and authorized third parties can freely use, distribute, and incorporate such materials for any commercial or non-commercial purposes.
  • You must not post or transmit any content that is offensive, illegal, or harmful, or that infringes on the rights of others.
  • Material that includes harmful software or data, or that promotes hacking, is strictly prohibited.

We will cooperate with law enforcement in cases where there are requests to identify individuals who post material that violates these guidelines.

PERSONAL INFORMATION

Our Privacy Policy, incorporated into these terms and conditions, governs the use of the Website.

Paths to Communication

If you are looking for detailed insights or have complex questions regarding these Terms, please feel free to utilize the multiple communication channels we have established. We are dedicated to providing you with in-depth, personalized responses that address your specific queries and ensure a full understanding of our policies.

Changes

Company reserves the right to modify the websites and these Terms of Use at any time without prior notice. Any changes will be posted on the websites, and your continued use indicates acceptance of the modified terms.